This Privacy Policy explains how GEO-MEASURE ("we," "our," or "us") collects, uses, stores, and protects your information when you use the GEO-MEASURE device and the official GEO-MEASURE mobile application.
We are committed to safeguarding your privacy and ensuring transparency in how your personal and usage data are handled.
1. Information We Collect
When using the GEO-MEASURE device and app, we may collect the following categories of information:
a) Device and App Usage Data
- Device identifiers (e.g., Bluetooth ID, serial number).
- Connection status (Bluetooth, Wi-Fi, GEODNET).
- GNSS/RTK status and performance logs.
- App interactions (e.g., creation of projects, measurement events).
b) Location Data
- GNSS-based location data (including RTK corrections) to enable centimeter-level positioning.
- Satellite signal data (collected through the device for measurement functionality).
c) Account and Project Information
- Project names, user-provided descriptions, and selected units.
- Data recorded through the measurement and export functions (CSV, TXT, etc.).
d) Technical and Diagnostic Information
- App crash logs, error reports, and performance data (to improve reliability).
- Firmware and software version details.
2. How We Use Your Information
We use the information collected to:
- Enable device-to-app connectivity (Bluetooth, Wi-Fi, GEODNET).
- Provide accurate GNSS and RTK correction services.
- Allow creation, storage, and export of measurement projects.
- Improve the performance, security, and reliability of the device and app.
- Provide customer support and respond to troubleshooting inquiries.
- Analyze anonymized data for product development and service enhancements.
We do not sell or share your personal data with third parties for marketing purposes.
3. Data Sharing and Third-Party Services
- GEODNET Network: To provide centimeter-level RTK accuracy, your device communicates with the GEODNET correction network. Connection requires an internet connection (mobile data or Wi-Fi). Limited usage data (device ID, session logs) may be shared with GEODNET solely for providing correction services.
- Cloud Services (if enabled): Exported files (CSV, TXT, etc.) may be transmitted through email, messaging apps, or file-sharing platforms at your discretion. We do not store these exports unless explicitly enabled.
- Compliance with Law: We may disclose information if required by law, regulation, or legal process.
4. Data Retention
- Project and measurement data are stored locally on your device unless you choose to export or back them up.
- Connection and diagnostic data may be retained for a limited time to improve performance and resolve issues.
- You can delete projects or uninstall the app at any time to remove stored data.
5. Security
We use industry-standard measures to protect your information, including:
- Encrypted device-to-app communication (Bluetooth and Wi-Fi).
- Secure transmission to the GEODNET network.
- Regular firmware and software updates to patch vulnerabilities.
6. Your Privacy Choices
You can manage your privacy by:
- Disabling Bluetooth or Wi-Fi when not in use.
- Deleting projects and exported files when no longer needed.
- Opting out of diagnostic sharing (if enabled in app settings).
7. Children's Privacy
The GEO-MEASURE device and app are not directed at children under 16. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted in the GEO-MEASURE app and on our website. Continued use of the device and app after updates constitutes acceptance of the revised policy.
9. Contact Us
For questions or concerns about this Privacy Policy or your data, please contact:
Hyfix, Inc.
3052 Bunker Hill Lane, Suite #150, Santa Clara, CA 95054
Website: www.hyfix.ai
Email: info@hyfix.ai